Customer Relationship Management

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"But, I NEED to track what my sales people are doing and to be able to forecast my sales and cash management..."



"You And Your People Need To Stay Productive, To Stay on Top of Your Customer NEEDS and to be Proactive and Stay on Top of Your Market..."

Solution:

 

CRTI-LogoCity Reach understands that doing business in todays fast moving and ever evolving world requires fast, dynamic response to your market conditions and to be on top of your sales and forecast.  The ability to service existing customers better and to be proactive in new customer acquisition is critical.  The ability to control the information flow from your sales people, customer service personnel and to make meaningful use of the data is mandated.

 

1 The good news is that CRM solutions to help your teams sell has never been simpler – todays technology allows for us to seamlessly collect data and collaborate with anyone, on any device.  Easily know the status of a particular sale, the projections for each product line and all of the information you can imaging to keep you on top of your sales and markets.

 
Simple and Easy to use Customer Management and Tracking

 

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.

 

CRM Types

 

Our Customer Relationship Management (CRM) experts can help you identify what portions of your business can benefit from CRM implementation, which portions to stay away from until needed and to make sense of a very complex project. 


Our CRM experts can help you know how to benefit your business...

Contact our CRM Specialist at:  +1 (561) 609-3300

City Reach MSCRM

  • Market Effectively
  • Attract New Customers
  • Keep the Customers you have
  • Track your sales opportunities
Additional Information
Customer Testimonial

“City Reach has provided and their MSP implemented CRM solutions that work for us; and our managment and sales people have never been more efficient and profitable”

Joel Brown
CEO

Docuvital

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